Our Policies

Transparency and trust in every purchase

Shipping Policy

We strive to deliver your orders promptly and safely:

Free shipping on orders over $50.
Standard delivery within 5-7 business days.
Express shipping available for an additional fee (2-3 business days).
Tracking information provided via email upon dispatch.

Return Policy

We want you to be completely satisfied with your purchase:

30-day return policy for unused items with original packaging.
Items must be returned in their original condition.
Refunds processed within 7-10 business days after receipt.
Contact us at hello@totesberry.com for return instructions.

Privacy Policy

Your privacy is our priority:

We protect your personal information and do not share it with third parties.
Data is securely stored and used only for order processing.
You can request access or deletion of your data by contacting us.
Read our full privacy statement here.

Payment Policy

Secure and flexible payment options:

Accepted payment methods: Credit/Debit Cards, PayPal.
All transactions are encrypted for your security.
Orders confirmed only after successful payment verification.
Contact us for any payment-related queries.